A Fortune 100 company with assembly operations in Juarez, MX needed support for their in-plant thermal printing operations. Given their location in Mexico, technical and maintenance support for 100+ printers was not available in their country. In addition, they had to manage multiple sources for the printers, print supplies including ribbons and print heads, and the print media itself.


DRG provided a turnkey solution:

  • Consolidated printers, supplies, and all label products
  • Assumed responsibility for printer maintenance
  • Provided a full-service maintenance program in plant as part of the label program